Privacy Policy

Introduction and scope

Foundation5 Technology Solutions ('Foundation5,' 'we,' 'us') respects your privacy and is committed to protecting information collected through foundation5.com, our contact forms, email correspondence, phone conversations, scheduling tools, and consulting engagements. This policy describes what we collect, how we use it, with whom we share it, how long we retain it, and choices available to you.

This policy applies to website visitors, prospective clients, current clients, vendors, job applicants, and individuals who subscribe to communications. Separate agreements or statements of work may govern data processed during consulting engagements, including access to client systems under NDA — those agreements prevail where they conflict with this general website policy.

Information we collect

Contact form submissions typically include name, email address, company name, phone number if provided, and message content describing your inquiry. We may collect scheduling information when you book time through our online calendar tool — name, email, and appointment preferences as entered in that system.

Automatic collection on our website may include IP address, browser type, device type, pages viewed, referring URL, and approximate geographic location derived from IP. We use Google Analytics to understand aggregate traffic patterns. Phone calls to published numbers may be logged with date, time, duration, and caller ID where telephony systems support it.

How we use information

We use contact information to respond to inquiries, schedule consultations, deliver consulting services, send administrative messages about engagements, and — where you opt in — send marketing communications about services, events, or content we believe may interest you.

We use website usage data to diagnose technical issues, understand content popularity, and plan site improvements. We do not sell personal information to third parties for their marketing purposes.

• Respond to contact and scheduling requests
• Perform contracts and deliver consulting services
• Improve website and communication quality
• Comply with legal obligations and enforce agreements
• Protect security and prevent fraud or abuse

Legal bases and consent

Where applicable under GDPR or similar frameworks, we process personal data based on consent (marketing subscriptions), contract performance (responding to inquiries and delivering services), legitimate interests (site security and improvement balanced against your rights), and legal obligation (recordkeeping required by law).

You may withdraw marketing consent by using unsubscribe links or contacting us directly. Withdrawal does not affect processing already performed or processing necessary for service delivery you requested.

Sharing and subprocessors

We share information with service providers who assist operations — hosting, email, calendar scheduling, CRM, analytics — under contracts requiring appropriate security and limited use. Providers may process data in the United States or other countries with different data protection laws; we select vendors with reasonable safeguards.

We may disclose information if required by law, court order, or governmental request, or to protect rights, property, or safety of Foundation5, clients, or others. Business transfers — merger, acquisition, or asset sale — may include personal information subject to successor privacy commitments.

Cookies and similar technologies

Our website may use cookies and similar technologies to maintain sessions, remember preferences, and measure traffic via Google Analytics. Essential cookies support basic site function; analytics cookies help us understand usage patterns. Browser settings may allow you to refuse cookies; some features may not function correctly if cookies are disabled.

Third-party embeds — such as scheduling widgets — may set their own cookies governed by those providers' policies.

Retention and security

Inquiry records are retained as long as needed to respond, follow up on potential business relationships, and document communications relevant to engagements — typically multiple years unless a shorter period is requested and applicable law allows deletion. Client engagement records follow contractual and legal retention requirements.

We implement administrative, technical, and physical safeguards appropriate to the sensitivity of information — access controls, encrypted transport where supported, and staff training. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Children's privacy

Our website and services are directed to business professionals, not children under sixteen. We do not knowingly collect personal information from children. If you believe a child provided information to us, contact us to request deletion.

Your rights and contact

Depending on jurisdiction, you may have rights to access, correct, delete, restrict, or port personal data, and to object to certain processing. California residents may have additional rights under CCPA/CPRA. Submit requests to gsauders@foundation5.com; we verify identity before fulfilling requests and respond within timelines required by law.

Questions about this policy or our practices may be directed to Foundation5 Technology Solutions, 449 S Beverly Dr, Los Angeles, CA 90212, or gsauders@foundation5.com.