Since 2004 · Los Angeles
About Foundation5
A boutique technology consultancy — senior practitioners, outcome-accountable delivery, and a team model built for lasting ownership.
Our firm
Boutique by design. Senior by default.
Technology consulting that feels like an extension of your team — not a vendor bench measured by billable hours.
Foundation5 is outcome-accountable: we name the business result, then choose process, systems, and people moves that serve it. We are not loyal to a product roadmap when it conflicts with the outcome.
For 20+ years, Foundation5 has delivered responsive, personalized consulting across Salesforce, process engineering, due diligence, Voice AI, and executive technology leadership — from our Los Angeles headquarters at 449 S Beverly Drive.
- Senior consultants lead every engagement
- Honest counsel when the right answer is to wait or simplify
- Knowledge transfer so your team owns the result
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Practice area
By the numbers
Two decades of delivered outcomes
20+
Years in business
632+
Results delivered
8
Practice areas
14+
Published case studies
STRATEGY · CAPACITY · ROADMAP · EXECUTION
Process → Systems → People
Process → Systems → People is how Foundation5 rescues stuck technology and delivers the outcome — in that order, on purpose.
Process
Define the work before you buy more software.
We diagnose before tool selection — map what actually happens, kill roadblocks, and protect prior tech investment that still serves the outcome.
Systems
Put the business on a platform that can grow.
Salesforce, CRM, billing, and ops stacks as a sound foundation — reporting, automation, and lead-to-cash scale in service of the named result — not a feature dump.
People
Make the org able to own the system.
Change management, training, and the right hire at the right step — capacity matches the current stage of the rescue so the outcome sticks.
Leadership
Principal-led engagements
Every Foundation5 engagement is led by a senior practitioner — junior staff assist under supervision; they do not lead client relationships or architecture.
David Glettner
Principal
David Glettner is Principal at Foundation5 Technology Solutions. For two decades he has led Salesforce implementation and optimization, CRM–ERP integration, technical due diligence for investors, and AI programs that connect to live CRM data. He coaches client teams through Process → Systems → People so outcomes stick after consultants leave — specializing in project rescue, org merges after acquisition, and fractional technology leadership for growth-stage companies.
- 20+ years technology consulting delivery
- Salesforce, NetSuite, and integration architecture
- PE/VC technical due diligence and Day-100 integration
- Voice AI and AI workflow programs tied to CRM outcomes
Our story since 2004
Foundation5 Technology Solutions was founded on a simple premise: technology consulting should feel like an extension of your team, not a vendor relationship measured by billable hours regardless of outcome. Over two decades, that premise attracted clients ranging from enterprise SaaS leaders to innovative AI platforms, government-adjacent programs, and professional services firms navigating ownership changes.
We deliberately stayed boutique. Large integrators optimize for utilization and bench size; we optimize for senior talent on your account and honest counsel when the right answer is to wait, simplify, or say no. Our consultants have held multiple roles — admin, architect, project lead, executive advisor — so they understand tradeoffs from perspectives your users, finance team, and leadership care about.
632+ documented results span CRM implementations, ERP integrations, process redesigns, diligence reports, and AI programs. The number grows because clients return for the next initiative when the first delivers — not because we count ticket closures as victories.
How we staff engagements
Engagements are led by senior consultants with direct delivery experience in relevant platforms. Junior staff may assist with documented tasks under supervision; they do not lead client relationships or architectural decisions. New business development, press, and recruiting inquiries route through dedicated contacts listed on our contact page so you reach the right person quickly.
We maintain relationships with specialist partners when niche skills — specific ISV products, regional compliance, hardware telephony — are required. Foundation5 remains accountable as prime consultant either way.
Methodology visibility — Process → Systems → People
Every engagement starts by naming the business outcome, then maps how work actually flows (Process), selects and configures platforms that earn that flow (Systems), and trains owners so the result lasts (People). We publish the same sequence on client programs and on this site so buyers can evaluate fit before a kickoff.
Credentials we emphasize are delivery evidence — published case studies with challenge, work, and measurable outcome; practitioner articles with updated dates; and principal-led bios — not unverified partner badges. Ask for references in your industry when diligence requires it.
Talk about the outcome you need
Whether you need Salesforce expertise, a project rescue, or interim technology leadership — we are ready to define the result and deliver it.